SysEdu privacy policy
This page applies to SysEdu: the SysEdu mobile app (Android and iOS) and the SysEdu
spaces of schools (addresses school-name.syswake.org). It explains what data is processed,
by whom, why, for how long, and how to exercise your rights.
Who is responsible
The school that gave you your credentials is responsible for school records: it decides what information is recorded about students, families and staff, and for how long.
SysWake (Niamey, Niger), publisher of SysEdu, hosts and operates the service on the school's behalf. SysWake does not use this data for its own purposes, except for service security and technical support.
This processing falls under Niger's Law No. 2017-28 on the protection of personal data and the supervision of the HAPDP (Niger's data protection authority).
Data processed
| Category | Examples | Why |
|---|---|---|
| Account | Name, e-mail address, phone, profile (parent, student, teacher, management) | Identify you and show the information that concerns you |
| Schooling | Class, timetable, grades, comments, attendance, homework, calendar | School follow-up by the school, families and students |
| School fees | Amounts due, payments recorded by the school, due dates | Inform families of their balance |
| Communication | Notices, summons and replies, messages, attachments | Exchanges between the school, teachers and families |
| Pre-registration | Information about the child and guardians, attached documents | Review of the application by the school |
| Security | Password (stored as an irreversible hash), two-factor settings, trusted devices, sign-in log (date, IP address, result) | Protect accounts and detect intrusion attempts |
| Device | Notification token, operating system (Android or iOS) | Send you the school's notifications |
Camera: the app uses the camera only when you choose to scan the QR code of your credentials slip. The image is analysed on your phone; no photo is stored or sent.
What SysEdu does not do
- No advertising, no ad profiling, no advertising identifier.
- No sale or rental of data to anyone.
- No collection of your location, contacts or photos other than files you attach yourself.
Who can see your data
- Within the school, according to each profile: a parent sees only their children, a student their own information and their class, a teacher their classes, management the whole school.
- SysWake, for hosting, maintenance and support, using named accounts protected by two-factor authentication.
- Technical providers, with no right of their own to use the data: the server host (LWS, in France), the e-mail delivery service, and Firebase Cloud Messaging (Google) to deliver notifications to your phone.
SysEdu data is hosted in France. Each school has its own space, separate from other schools.
Retention
School records are kept for the period set by the school, which may be required to keep some documents (results, enrolments, payments) for several years. The notification token is erased when you sign out. App sessions expire after six months at most. Security logs are automatically deleted after a limited period.
Security
- Encrypted connections (HTTPS) between the app, the browser and the servers.
- Session kept in the phone's secure storage (iOS Keychain, Android encrypted storage).
- Two-factor authentication available to everyone, mandatory for management and accounting.
- Protection against repeated sign-in attempts; access control by profile.
Children
Student accounts are created by their school. Parents or legal guardians access their children's information with their own account and can exercise rights on their behalf.
Your rights
You may request access to, correction or deletion of your data, or object to processing. Contact your school's administration first, as it manages your data. You can also write to contact@syswake.org (subject "SysEdu personal data"): we reply within thirty days, together with the school. To delete your account, see Delete your SysEdu account. If you are not satisfied with the answer, you may contact the HAPDP.
Changes
Any significant change to this policy is published on this page and announced in the app. The date of the last update appears at the bottom of the page.
Last updated : 10 October 2026