FAQ
Frequently asked questions
Quotes
How long to receive a quote?
Within 48 working hours for a simple request; one week if a site visit is needed.
Is the diagnostic really free?
Yes: a 30-minute exchange with no commitment to frame your need.
Software
How are licences delivered?
Once payment is confirmed, the key appears in your customer area and is e-mailed to you.
Do your software products work offline?
WakeERP and AgriWake have an offline mode with automatic synchronisation.
Payment
Which payment methods do you accept?
Bank transfer, Mobile Money, card and cash at the office.
Support
Do you operate outside Niamey?
Yes, throughout Niger and in neighbouring countries, on site or remotely.
A project? Let’s talk.
A free 30-minute diagnostic to frame your need, no commitment.